A 911 Telecommunicator possesses special motivation and talent to succeed, plus they must have a strong desire to help others. A career in 911 telecommunications is extremely rewarding.
A 911 Telecommunicator is the “First, First Responder” of an emergency. They are responsible for relaying important safety and medical information from a caller to the responding fire, medical, and law enforcement personnel. To be efficient and expeditious, 911 Telecommunicators are required to follow agency policies as well as national standards, and are expected to uphold these procedures during some of the most stressful incidents.
The rewards from the public may be seldom heard, but each reward is cherished by the dispatcher.
If you are interested in changing career fields and would like to see yourself helping the public and working alongside emergency personnel, please review and submit an application (which can be found on this website or at the Dallas County 911 Communications Center).
For an incident that involves anything other than a threat to Life or Property, call our
Non-Emergency number 417-345-1999 and press "1".
Your call will be answered by a telecommunicator as soon as possible.